Walmart Rolls Back Holiday Layaway Fee

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Walmart has been working to make the holidays easier on families during the tough economic times by bringing back the holiday layaway for the second year in a row. Last month they released that layaway would become available in mid September (the 16th), which many fans rejoiced over before they balked at the $15.00 dollars fee. Walmart originally claimed that a $15.00 opening fee would need to be made in order to open the account, which they would in turn refund once full payment was reached. It seemed reasonable enough, but many felt that it was too high. So Walmart listened and have lowered their account fee to $5.00, which will still be refunded via gift card once full payment has been reached. Walmart’s chief merchandising and marketing officer, Duncan Mac Naughton gave this statement in regarding the price cut.

(The reduced down) is a direct response to feedback we received since announcing this year’s holiday layaway program.

This news also comes at the heels of Toys R Us layaway program announcement. Starting now everyone in their store can be put on layaway for free until October 31 (with some seasonal items being excluded). After that, all accounts will require $5 dollar payment to open-much like Walmart’s plan.

Personally, I am supporting Walmart and I even did before they lowered the price of the opening payment. I think that they do a lot of good and that is hard not to support them for working hard to keep prices down. However, I also think we have a lot of other stores that offer good services as well. So it really will be up to each person where they shop or where they will use layaway. I personally cannot wait to see what Walmart will have in store for the holiday season as we approach closer to it.

How do you feel about this news? Was it smart for them to hear and heed what their consumers asked for? I think so, but I have seen them doing that more often than they have done in the past before. It seems like they know what they need to do to keep returning consumers, which I think they do a fine job of it. It is just a shame that they get so much dislike over their practices, when they are the same ones that save them money in the long run.

article source-Money MSN

3 Comments

1. 

   al

   September 8, 2012 at 10:18 am

   bully for wallyworld

   Reply
2. 

   Katrina

   September 8, 2012 at 10:54 am

   We will be using the layaway. My husband lost his job so it will help a lot. We can plan our gifts a little easier so thanks. Though we have a visa card, it can get out of hand with interest.

   Reply
3. 

   marsha j. morse

   September 8, 2012 at 3:07 pm

   That’s great that walmart has the layaway plan again, It’s hard on people with small ones trying to get everything at once in these trying times, walmat has so much more than other stores, and the prices are better in most cases,the only complain that have is you can’t put clothes or some other items on layaway, the teen’s and the growups, want clothes to, and even kids need new things in the winter, why it be for everything as long as it’s only going to be a christmas layaway any way; there’s more to christmas than toys, other than that walmart is doing a great job,and there black fri sale is super; and nice last year that they let people in the store, so they didn’t have to freeze in the cold; I shop at madisonville ky walmart; keep up the good work;

   Reply