Wal-Mart Makes A Decision To Cut Back On Greeters

Jan - 28 2012 | Kerin Peel | 4 comments

Wal-mart is making one significant change with the company: they are cutting back on store greeters Greeters are usually older people who stand near the exit of the store to welcome customers as they come in and ask to see their receipts when they leave the store. They have completely cut back on greeters from late-night to early morning hours of 10:00 pm to 7:00 am. The main reason for cutting back on greeters is to save the company extra money. There are probably safety reasons too.

Recent news reports have indicated several violent incidences involving customers and greeters. Here is a list of such incidences.

A 69-year-old greeter reportedly was fired after a customer who set off the alarm tried to punch him and he swung back.
A 71-year-old greeter was allegedly choked after asking to see a customer’s receipt. The injuries weren’t serious.
A 100-year-old greeter — yes, 100 — said she was knocked down after asking to see a receipt. (The incident was later ruled an accident.) The greeter, who worked five days a week, told the Milwaukee Journal Sentinel “that her employers treat her well but that she works because she needs the money.”
A 72-year-old greeter had to be hospitalized after he was punched in the face outside the store.
A 70-year-old Wal-Mart employee was allegedly slugged by a customer on Christmas Eve after she asked to see a receipt (which the customer had). It’s unclear from news reports whether the employee was a greeter or a cashier.

Hopefully the greeters will like their new placements with Wal-Mart much better. Who would ever imagine customers punching, slugging, choking, and knocking down others. In addition, these people are senior citizens. Whay ever happened to good will and civility? Is civilization doomed?

news info:MSN Money


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4 Comments

  1. alan says:

    they will no doubt shoot them

  2. Chaplain BH says:

    As a former retail chain security manager, I would suggest that the writer has never shopped at WMT (Or shopped obliviously). While WMT puts innocents in place as greeters, the whole policy is an obnoxious, in your face abuse of customers. And while they are innocents, they are often people who lack the mental skills to deal politely with customers. You just don’t treat honest customers at the door the way WMT does expect them to come back. …Without doubt WMT’s door policies have been a boon to Target and others bottom line.

  3. Inurdreams says:

    Who cares about your changes Walmart? All your products suck. The only reason people shop at lousy Walmart stores is because its cheap. Offer some good products and not do anything else.

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